Shipping policy

SHIPPING POLICY

Last updated: September 27, 2026

This policy applies to orders placed directly through www.thebearco.shop.

DESTINATIONS AND SHIPPING CHARGES

Available destinations, shipping services, and charges are displayed before payment.

Customers pay the shipping charges shown and accepted at checkout unless an applicable free-shipping offer applies. We honor the free-shipping terms accepted when an order is placed.

We do not add shipping charges after payment without authorization.

For subscriptions, the shipping terms applicable to recurring deliveries must be disclosed before enrollment. Material changes are subject to applicable notice and consent requirements.

PROCESSING AND TRANSIT TIMES

Processing time is the period before a package is handed to the carrier. Transit time is the period the carrier takes to deliver it.

Any processing and delivery estimates are communicated on the product page or at checkout. Estimates are not guaranteed delivery dates unless expressly stated.

If no shipment timeframe is stated, we will ship within 30 days after receiving a properly completed order.

If we cannot meet the promised or applicable shipment deadline, we will communicate the delay and offer the opportunity to accept it or cancel for a refund of the amounts attributable to unshipped merchandise.

If legally required consent to a delay is not obtained, we will cancel and refund as required by law.

ADDRESS ACCURACY

Provide a complete and accurate shipping address, including apartment or unit numbers. Keep subscription addresses updated before the next order is processed.

Contact us immediately about corrections. Changes cannot be guaranteed after an order has been dispatched.

RETURNED OR UNDELIVERABLE PACKAGES

If a package returns because of an incorrect customer-provided address or failure to collect it, we will contact you about reshipment or an applicable refund.

Reshipment for these reasons may require payment of the new shipping charge, disclosed and accepted beforehand.

If the error was ours, we will cover the correction. We will not automatically forfeit the full order value or impose undisclosed deductions.

TRACKING AND DELIVERY ISSUES

When tracking is available, we will provide the details.

Contact us if a package is delayed, lost, damaged, or marked as delivered but not received. We may ask you to verify the delivery address and check normal receiving locations while we coordinate a carrier investigation.

A tracking entry alone will not automatically determine the outcome of a claim. Handing a package to a carrier does not remove all of our responsibilities.

We will address loss, misdelivery, and damage according to the circumstances and applicable consumer rights. A remedy owed to you will not depend on the carrier reimbursing us first.

Free replacement of theft occurring after a demonstrated correct delivery is not guaranteed unless required by law or expressly covered by an agreed service.

SHIPPING DAMAGE

Keep the packaging and damaged item when safe, and contact us as soon as reasonably possible. Photographs may help us investigate.

Do not use a damaged or potentially unsafe product. We will not require unsafe handling or shipment.

UNEXPECTED DELAYS

Weather, transportation disruptions, and other events outside our control may affect estimates. These events do not eliminate legally required notices, cancellations, or refunds.

INTERNATIONAL ORDERS

This policy is intended for domestic United States sales. If international shipping is offered, applicable duties, taxes, restrictions, and additional consumer terms must be disclosed before purchase.

CONTACT

Contact form: https://www.thebearco.shop/pages/contact